Privacy

Who We Are

The Creamery - Custom Guitars, Handwound Pickups - Made in Manchester, UK

Dirty Northern Town Ltd. Trading as The Creamery, Handwound Pickups - Company No: 8974833 - VAT No: 205467518

We are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that we are not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do it. But just in case you don’t believe us, in this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it.

Types of data we collect

Website Cookies

Our websites use cookies to collect information.  This simply allows you to log in and the data you supplied on registration (name, address etc) can be used to autofill the order form should you wish to purchase from the site.

Google Analytics

When someone visits our site we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mail Lists

As part of the registration process for our e-newsletter, we collect your email address. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations and businesses.

Access to your personal information

Under GDPR, you are entitled to view, amend, or delete the personal information that we hold. Simply click on the GDPR link at the foot of every page to do so.

Financial Data

All financial transactiouns are passed to Paypal and processed through their own secure servers, with only electronic receipts passed back to us - We take nor store any credit or debit card details in our database. Paypal's own privacy policies can be found here.